General Terms and Conditions (GTC) of École Suisse de Ski et de Snowboard Rougemont Sàrl
1. Scope
These General Terms and Conditions (GTC) apply to all services provided by École Suisse de Ski et de Snowboard Rougemont Sàrl (hereinafter “Organizer”).
They govern the relationship between the Organizer and any person (hereinafter “Participant”) who books or takes part in any activity.
2. Registration and Conclusion of Contract
2.1 Registration
Registration may be made online, by email, by phone, or in person with the Organizer or an authorized partner.
Availability is limited and cannot be guaranteed. Early booking is recommended.
2.2 Conclusion of Contract
A binding contract is formed upon booking confirmation.
By registering, the Participant accepts these GTC as part of the contract.
2.3 Participant Responsibility
The Participant is responsible for providing accurate information and verifying booking details.
Any errors must be reported immediately. Costs resulting from incorrect or incomplete information shall be borne by the Participant.
2.4 Ski Instruction
Group lessons for beginners usually start on Monday.
Advanced participants may join during the week depending on level and availability.
Registration is possible until the day before the lesson; same-day bookings may be accepted subject to availability.
Private lessons may be booked in advance or on the same day, subject to instructor availability.
2.5 Outdoor Activities
Outdoor activities should ideally be booked at least three (3) days in advance.
Short-notice bookings may be accepted subject to availability.
3. Services
The Organizer undertakes to provide the booked activity as described.
The Participant undertakes to pay the agreed price.
Additional services will be charged separately.
4. Prices
All prices are stated in Swiss Francs (CHF) and include applicable taxes.
Prices are subject to change.
Foreign currency prices are indicative only and not binding.
5. Payment
Full payment is due before the start of the activity.
In case of late payment, the Organizer may refuse participation or cancel the booking.
6. Cancellation by the Participant
6.1 General Terms
Cancellation is free of charge only within the applicable cancellation deadlines.
After expiry of these deadlines, 100% of the total price is due.
No refunds will be granted in case of:
- late arrival
- no-show
- early termination of participation
6.2 Ski Instruction
Group lessons: free cancellation up to 48 hours before the start of the course.
Private lessons: free cancellation up to 48 hours before the start of the course.
Private lessons with a specifically requested instructor: free cancellation up to 14 days before the start of the lesson.
For multi-day or multi-session bookings (e.g. weekly courses), free cancellation is only possible up to 48 hours before the start of the first day. After this deadline, individual lessons or days are non-refundable and the full amount remains due.
6.3 Third-Party Services
Where the Organizer books third-party services on behalf of clients, the cancellation conditions of the respective service providers apply.
6.4 Cancellation Insurance
The Participant is responsible for arranging adequate cancellation insurance.
7. Changes or Cancellation by the Organizer
The Organizer may modify or cancel activities due to:
- weather or snow conditions
- safety reasons
- force majeure
- operational restrictions (e.g. cable cars)
- insufficient number of participants
The Organizer may offer an alternative service, issue a voucher, or provide a refund.
Further claims are excluded.
8. Participation Conditions
Participants must be physically and mentally fit to take part.
Participation under the influence of alcohol or drugs is prohibited.
Instructions must be followed at all times.
Minors require parental or legal guardian consent.
9. ATV Tours
Minimum age: 18 years
Valid driving licence category B required
Appropriate clothing and footwear required
Participants must follow the guide’s instructions and remain on designated routes.
Alcohol and drugs are strictly prohibited (0.00‰).
Participants are fully liable for:
- damage to the vehicle
- damage to third parties
- fines and legal consequences
Deductible: CHF 1,500 payable by the Participant.
No accident insurance included.
10. Insurance
The Organizer does not provide insurance coverage.
Participants are responsible for adequate insurance (accident, illness, liability, cancellation).
11. Liability
Participation is at the Participant’s own risk. Participants acknowledge the risks associated with the activities and are responsible for their conduct and physical and medical fitness.
To the extent permitted by law, the Organizer excludes all liability for damages arising in connection with the activities. In particular, liability is excluded for:
- inherent risks of the activities
- actions or omissions of participants or third parties
- force majeure
- failure to follow instructions
Liability remains reserved in cases of intent or gross negligence by the Organizer.
12. Complaints
Complaints must be reported immediately to the instructor or guide.
A solution will be sought on site without admission of legal liability.
13. Data Protection
Personal data is processed in accordance with applicable data protection laws.
14. Governing Law and Jurisdiction
Swiss law applies exclusively.
The place of jurisdiction is the registered office of the Organizer.
15. Final Provisions
If any provision is found invalid, the remaining provisions remain unaffected.
The Organizer reserves the right to amend these GTC at any time.
16. Language
The German version of these GTC is legally binding. Translations are for information purposes only.